PrimeSilver is a fashion jewelry brand that offers silver jewelry with various styles inclueding necklace,earrings,ring,bracelet,ankelet and more.All products are quality made witih S925 Sterling silver. All of our products are under a 90 Days 100% Aftersale Guarantee, if you find any problem or damage of the products, it is not normal. please contact the seller by email to refund or replace. We check every item before shipment, but it may be damage during the long distant transit. But we will be responsible for it .If you have any questions or concerns, We would love to hear from you.